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Item Contratualização de resultados : a experiência na gestão operacional da Polícia Militar de Minas Gerais(Fundação João Pinheiro, 2024) Machado, Luiz Eduardo Mateus; Nascimento, Luís Felipe Zilli do; http://lattes.cnpq.br/5043394873182841; Nascimento, Luís Felipe Zilli do; Cruz, Marcus Vinicius Gonçalves da; Sapori, Luís Flávio; Pereira, Eduardo GodinhoThe landscape of Brazilian public administration underwent significant transformations, particularly from the latter half of the 1990s onwards. These changes permeated Minas Gerais notably in the early 2000s, impacting various sectors, including public security. Within this framework, the management of the Minas Gerais Military Police traversed three distinct phases known as the "Results Police," "Scientific Police Control," and "Integrated Police" over subsequent years. However, between 2015 and 2016, the State encountered its highest recorded crime rates. Confronted with this challenging scenario, the Military Police of Minas Gerais (PMMG), drawing from past models, introduced a novel management paradigm for overt policing termed "Operational Performance Management" (GDO). Rooted in the principles of New Public Management, particularly the contractualization of outcomes, this methodology aimed to address the exigencies of the situation. Consequently, this study endeavors to analyze PMMG's development and implementation of a results-based contractual odel for overt policing in Minas Gerais. The significance of this investigation is underscored by the pioneering adoption of such methodologies within the domain of public security management, coupled with its potential for replication across various sectors within PMMG and other public institutions. Moreover, the advent of a new epoch in public security management in Minas Gerais, characterized by the technical sophistication of operational governance, is perceptible. The research methodology employed encompasses theoretical groundwork on result-oriented contractualization, tracing its evolution and application within the Brazilian context, alongside an examination of the societal role of law enforcement, a historical delineation of the Minas Gerais military police, and an exploration of public security management models in both Brazil and Minas Gerais, with particular emphasis on PMMG's approach. Through exhaustive documentary scrutiny, direct observation, and comprehensive interviews, it becomes evident that the Minas Gerais military police organization adopted a unique, tailored model of results-oriented contractual management, accommodating its hierarchical and military structure.