Navegando por Autor "Pires, Adriane Margareth de Oliveira Santana"

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    Fiscalização de contrato: um olhar sob a atuação dos fiscais de contratos de duas universidades federais mineiras
    (Fundação João Pinheiro, 2020-03-19) Pires, Adriane Margareth de Oliveira Santana; Oliveira, Kamila Pagel de; Oliveira, Kamila Pagel; Cruz, Marcus Vinícius Gonçalves da; Dufloth, Simone Cristina; Pinheiro, Daniel Calbino
    Outsourcing has been widely used in public organizations. For it to take effect, it is necessary to carry out the bidding process and, subsequently, sign the administrative contract. From then on, it is up to the institutions to designate the civil servants who will act as contract inspectors and monitor the contractual execution, valuing the fulfillment of the obligations and duties agreed in the contractual instruments. These civil servants must act efficiently and committed to guarantee the proper use of public resources. This research was planned considering the importance of inspecting outsourced contracts function with the main objective of understanding the dynamics of contract inspectors performance as well as the structure and the institutional support received to fulfill this function. A case study was carried out in two federal educational institutions, using documentary and field research, through the application of a questionnaire and interviews with contract inspectors. From data analysis the existing weaknesses of designation, training and qualification processes for contract inspectors were identified, also the most relevant demands to perform this function. It was possible to elucidate the greatest difficulties and challenges during the performance of the assignments. Additionally, the inspectors' perceptions of the organizational structure that accommodates the inspection became evident and the institutional support they receive during the contract monitoring. Therefore, it was evidenced the inspectors lack of continuous learning through training courses offering. It was also identified that some inspectors deal with difficulties due to task overload; lack of adequate time to exercise the function; constraints arising from the interaction with other sectors and no inspection support sector. The study reveals that institutions need to improve working conditions, offering inspectors better institutional support for conducting their activities. The contribution of this study to the two institutions surveyed was to highlight and equate similarities, difficulties, deficiencies and other issues mentioned by contract inspectors. A more specific and robust study was offered regarding the performance of these servers responsible for monitoring the execution of outsourced contracts. In addition, it can contribute as decision and administrative support for other public organizations, in light of the information collected. Regarding new studies, it is necessary to consider conducting research in other public organizations to verify whether the envisaged scenario regarding the performance of the inspectors of these two universities is recurrent.
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    Fiscalização de contratos: um olhar sob a atuação dos fiscais de contratos de duas universidades federais mineiras
    (2020) Pires, Adriane Margareth de Oliveira Santana; Oliveira, Kamila Pagel de
    A terceirização de serviços tem sido amplamente utilizada nas organizações públicas, o que tende a se expandir a partir da autorização de terceirização em áreas finalísticas. A partir de então, cabe às instituições designar os servidores que atuarão como fiscais de contrato e acompanharão a execução contratual. O objetivo principal da pesquisa foi compreender a dinâmica de atuação dos fiscais de contrato, a estrutura e o apoio institucional recebido para o cumprimento dessa função. Realizou-se um estudo de caso em duas instituições federais de ensino e a partir da análise dos dados, identificaram-se as fragilidades existentes no processo de designação e capacitação dos fiscais de contrato, bem como foi possível elucidar as maiores dificuldades e desafios durante a realização das atribuições. As principais dificuldades identificadas foram: necessidade de maior capacitação; sobrecarga de tarefas; falta de tempo adequado para o exercício da função; sobreposições de tarefas; constrangimentos advindos da interação com outros setores ou entre a equipe de fiscalização; falta de interesse ou mesmo ausência de alguns gestores durante o acompanhamento do contrato; e dificuldade de acompanhar a execução do serviço contratado. Constatou-se que as instituições precisam melhorar as condições de trabalho, oferecendo aos fiscais melhor apoio e estrutura organizacional.