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Item A litigância judicial habitual do Estado de Minas Gerais em face de seus agentes públicos, por controvérsias decorrentes de remuneração: estudo do fenômeno e suas causas(Fundação João Pinheiro, 2020-03-27) Couto, Matheus Fernandes Figueiredo; Costa, Bruno Lazzarotti Diniz; http://lattes.cnpq.br/2084604177044476; Costa, Bruno Lazzarotti Diniz; Carneiro, Ricardo; Franco, Marcelo VeigaThe excessive judicialization of life in the current Brazilian society leads us to observe a crisis in the judiciary, in which too many demands are submitted to its scrutiny, and unsatisfactory results returned to society. This is a multicausal phenomenon, and the existence of players (litigants) habitual in the justice system, understood as individuals who obtain comparative advantages in the use of the judiciary in repetitive and serial form, one of its faces. In this context, it is observed that Brazilian public organizations are invariably the largest litigants in the national jurisdiction. In another turn, it should also be noted that national public organizations are essentially bureaucratic and, as such, subject to the typical dysfunctions of their structural model, among which stand out the aversion to change. The aversion to reform can be especially understood from the complexity of the decision-making process within bureaucratic organizations, which, on many occasions, evades rationality, presenting itself as a "garbage can". What was proposed in this paper was the observation of a specific theme with great repercussion in number of lawsuits involving the Executive Power of the State of Minas Gerais, namely; the judicial conflict between State (Executive) and its public agents for remuneration issues. Therefore, this excessive litigation was considered a problem in order to analyze whether the public behaves as a habitual litigant (or repeat player) in the face of its public agents, in the dispute for remuneration, as well as explanations (rational or not) for this behavior. Thus, the following hypothesis was tested: The State of Minas Gerais behaves like a habitual litigant (or repeat player) in the judicial conflict in front of its agents for remuneration, deliberately sending the disputes to the Judiciary, when it could revolve or prevent them by administrative means. This behavior is not only explained by the advantages that a repeat player hypothetically has in the serial judicialization of conflicts, but is influenced, in particular, by the high complexity of the decision making process in the bureaucratic organization, fact that imposes immobility due to resistance to the organizational changes necessary for the selfcomposed or preventive management of these disputes.Item O papel da tecnologia da informação no cenário das reformas do Poder Judiciário: estudo de caso no Tribunal de Justiça de Minas Gerais(Fundação João Pinheiro, 2011-03-31) Lima, Tatiana Cristina Mendes; Cruz, Marcus Vinícius Gonçalves da; 80445462787; http://lattes.cnpq.br/3678172153181366; Laia, Marconi Martins de; http://lattes.cnpq.br/1741540398103596; Nunes, Simone Costa; http://lattes.cnpq.br/3716255889958071This research aims to contribute to understanding the role of information technology in the setting of reforms in the Brazilian Judiciary. It was intended to specifically examine such a role in the Justice Court of Minas Gerais (TJMG), through a case study of computerize of the Program to Pay Integral Attention to Judicial Patient Carrier Mental Suffering (PAI-PJ). The theme was explored from an understanding of the state reforms trajectory, observing the precepts of New Public Management. These reforms brought changes in the Brazilian Judiciary, in order to resolve the problems of the "Crisis in the Judiciary", as the inefficiency and ineffectiveness of the jurisdiction. In this context, the processes of adoption of information technology had an important role, because sometimes motivated reforms, sometimes have been motivated by these reforms. The analysis of PAI-PJ computerization process, in particular, allowed to determine the role of information technology in a modern management program that acts under of restorative justice and puts the citizen (patient) in the center of work processes. This form of management reflected in the innovative acquisition of software for customer relationship management (CRM). By observing and analysis of PAI-PJ, is possible to notice that the program had as goal the automation of internal processes, however, there was little willingness to integrate with other instances of TJMG. This sorts the process of adopting information technology, according to Venkatraman, predominantly in a localized level of exploitation in which the benefits from investment are marginal by the lack of willingness to organizational transformation. This observation becomes relevant in the face of rising expenditures in this sector and of concern with quality of public spending by the state.