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Item A litigância judicial habitual do Estado de Minas Gerais em face de seus agentes públicos, por controvérsias decorrentes de remuneração: estudo do fenômeno e suas causas(Fundação João Pinheiro, 2020-03-27) Couto, Matheus Fernandes Figueiredo; Costa, Bruno Lazzarotti Diniz; http://lattes.cnpq.br/2084604177044476; Costa, Bruno Lazzarotti Diniz; Carneiro, Ricardo; Franco, Marcelo VeigaThe excessive judicialization of life in the current Brazilian society leads us to observe a crisis in the judiciary, in which too many demands are submitted to its scrutiny, and unsatisfactory results returned to society. This is a multicausal phenomenon, and the existence of players (litigants) habitual in the justice system, understood as individuals who obtain comparative advantages in the use of the judiciary in repetitive and serial form, one of its faces. In this context, it is observed that Brazilian public organizations are invariably the largest litigants in the national jurisdiction. In another turn, it should also be noted that national public organizations are essentially bureaucratic and, as such, subject to the typical dysfunctions of their structural model, among which stand out the aversion to change. The aversion to reform can be especially understood from the complexity of the decision-making process within bureaucratic organizations, which, on many occasions, evades rationality, presenting itself as a "garbage can". What was proposed in this paper was the observation of a specific theme with great repercussion in number of lawsuits involving the Executive Power of the State of Minas Gerais, namely; the judicial conflict between State (Executive) and its public agents for remuneration issues. Therefore, this excessive litigation was considered a problem in order to analyze whether the public behaves as a habitual litigant (or repeat player) in the face of its public agents, in the dispute for remuneration, as well as explanations (rational or not) for this behavior. Thus, the following hypothesis was tested: The State of Minas Gerais behaves like a habitual litigant (or repeat player) in the judicial conflict in front of its agents for remuneration, deliberately sending the disputes to the Judiciary, when it could revolve or prevent them by administrative means. This behavior is not only explained by the advantages that a repeat player hypothetically has in the serial judicialization of conflicts, but is influenced, in particular, by the high complexity of the decision making process in the bureaucratic organization, fact that imposes immobility due to resistance to the organizational changes necessary for the selfcomposed or preventive management of these disputes.Item As estratégias de implantação de sistemas integrados na Administração Pública: estudo aplicado ao projeto MASP(Fundação João Pinheiro, 2018-03-27) Sousa, Evelyne Cirilo; Dufloth, Simone Cristina; http://lattes.cnpq.br/6166815079725368; Ziviani, Fabrício; Carneiro, Ricardo; Dufloth, Simone CristinaThe present study analyzes the implementation strategies of the Integrated System of Huma Resources Management - SIGRH, object of the Modernization Project in the Administration of Services and Personnel Systems - MASP Project. Specifically, the studies identify the main characteristics of the strategies and / or guidelines for the implementation of the Enterprise Resource Planning - ERP, investigate the main difficulties and facilitators of the SIGRH implementation and identify the critical factors of the SIGRH implementation. The methodology used involved bibliographic research on strategy, government planning, enterprise resource planning, as well as documental research related to the MASP Project and its guidelines. The field research comprised interviews with key personnel of the MASP Project team, identified by their positions or experience within the Project analyzed. From the analysis of the data it was possible to verify that the SIGRH implementation process presented changes of guidelines that had repercussions on scope changes, noncompliance with deadlines, and lack of alignment among those involved. The results of the research indicate that a possible lack of support from top management, as well as the successive changes in scope that have occurred and deficiencies in the team's technical knowledge may have contributed to the problems of the implementation project. In this sense, significant modifications of the intended strategy for the implementation of the integrated solution were verified, which configured the design of emerging strategies built in the process of reformulation of the guidelines and scope of the project. Such remodeling resulted in a strategy implemented that diverged considerably from the intended strategy, which may have impacted on the unsuccessful outcome of the MASP Project, with the suspension of the implementation agreement.Item O papel da tecnologia da informação no cenário das reformas do Poder Judiciário: estudo de caso no Tribunal de Justiça de Minas Gerais(Fundação João Pinheiro, 2011-03-31) Lima, Tatiana Cristina Mendes; Cruz, Marcus Vinícius Gonçalves da; 80445462787; http://lattes.cnpq.br/3678172153181366; Laia, Marconi Martins de; http://lattes.cnpq.br/1741540398103596; Nunes, Simone Costa; http://lattes.cnpq.br/3716255889958071This research aims to contribute to understanding the role of information technology in the setting of reforms in the Brazilian Judiciary. It was intended to specifically examine such a role in the Justice Court of Minas Gerais (TJMG), through a case study of computerize of the Program to Pay Integral Attention to Judicial Patient Carrier Mental Suffering (PAI-PJ). The theme was explored from an understanding of the state reforms trajectory, observing the precepts of New Public Management. These reforms brought changes in the Brazilian Judiciary, in order to resolve the problems of the "Crisis in the Judiciary", as the inefficiency and ineffectiveness of the jurisdiction. In this context, the processes of adoption of information technology had an important role, because sometimes motivated reforms, sometimes have been motivated by these reforms. The analysis of PAI-PJ computerization process, in particular, allowed to determine the role of information technology in a modern management program that acts under of restorative justice and puts the citizen (patient) in the center of work processes. This form of management reflected in the innovative acquisition of software for customer relationship management (CRM). By observing and analysis of PAI-PJ, is possible to notice that the program had as goal the automation of internal processes, however, there was little willingness to integrate with other instances of TJMG. This sorts the process of adopting information technology, according to Venkatraman, predominantly in a localized level of exploitation in which the benefits from investment are marginal by the lack of willingness to organizational transformation. This observation becomes relevant in the face of rising expenditures in this sector and of concern with quality of public spending by the state.Item Análise da rede de gestão e emprego das aeronaves públicas de Minas Gerais nos anos de 2017 a 2019(Fundação João Pinheiro, 2022-03-17) Paula Neto, Frederico Martins de; Guimarães, Alexandre Queiroz; Guimarães, Alexandre Queiroz; Carneiro, Ricardo; Rossoni, LucianoThe present work has the scope to analyze the situation of the management of public aircraft in the state of Minas Gerais, including its history, characteristics, present situation and future perspectives. Structured as a case study, which examines the composition, legal regulations and the current state of the network of public aircraft operators in Minas Gerais, the work begins with a theoretical review. The literature revision explores different paradigms of public administration and finds in contemporary theories of network management, the theoretical lens to guide its analyses. It then presents what it considers to be the three phases of the process of establishing the formal network for the operation of public aircraft. To better understand the phenomenon, it analyzes data related to the management of these aircraft through three axes: operation (or evolution of missions), budget (or evolution of planned and realized expenses) and finances (or evolution of joint contracts). These quantitative and qualitative data are complemented by interviews carried out with middle-level bureaucrats from some of the institutions involved in the process, which not only enriched the analyses, but also allow the research to form conclusions based on the personal experience of network users. In addition, the paradigm adopted in England and Wales to deal with a similar situation, called National Police Air Service - NPAS, is presented. Bringing details about its motivations, network design, governance structures and the criticisms to the project, the text compares these two models and makes proposals for possible improvements to the Minas Gerais state network. The cardinal contribution to the research field is made by producing a dialogue between theoretical assumptions and the specific case. It shows that network management has advantages, but its implementation requires overcoming challenges. At the same time, it provides readers with a better understanding of the theoretical lenses itself. As a suggestion for future work, it proposes studies on the potential impacts of replacing local bodies with state or regional networks with more reach, for the provision of specialized services. In conclusion, the text suggests that the implementation of a network for the operation of public aircraft presents greater barriers than in other sectors (or services), which is explained due to the complexity of the service provided and the view that it is strategic in the portfolio of the institutions involved.Item Atividade de auditoria interna governamental baseada em riscos: análise da institucionalização na área pública(Fundação João Pinheiro, 2023-03-28) Fusco, Cláudia Costa de Araújo; Cruz, Marcus Vinicius Gonçalves da; http://lattes.cnpq.br/3678172153181366; Cruz, Marcus Vinicius Gonçalves da; Rocha, Heloisa Helena Nascimento; Garcia, Leice Maria; Spinelli, Mário Vinícius ClaussenIn Brazil, it has been observed the evolution of the paradigm of the role of central organs of internal control and of the governmental internal audit in the sense of contributing to the improvement of management. The Risk-Based Government Internal Audit is part of this context and plays an important role in strengthening governance, internal control systems and risk management of organs and entities so that they achieve their ultimate goals of improving the services provided to citizens. This work has as its theme the analysis of the institutionalization of the risk-based governmental internal audit activity. The general objective of this dissertation is to identify the stages of institutionalization of risk-based government internal auditing. The theoretical foundations used in this dissertation are based on the ideas of the new institutionalism. In the analysis of the phenomenon of institutionalization of the risk based governmental internal audit activity, based on the case studies, we chose the prisms of Tolbert and Zucker (1999), Peci (2016) and Scott (2014) together with DiMaggio and Powell(2005) and Machado-da-Silva, Guarido Filho and Rossoni (2006). As a background, the Brazilian normative trajectory of the Internal Control System and the governmental internal audit was rescued. Methodologically, qualitative research was selected, through case studies, analyzing the risk-based government internal audit in five central internal control organs of national relevance. Literature review, survey of legislation and secondary sources were conducted. The techniques used to collect data and evidence were: (i) documentary survey; (ii) perception of specialists obtained by participating in events related to internal control, government internal audit and risk management; and (iii) study of five cases through six semistructured interviews, which were interpreted by the content analysis method. The survey's findings reveal that risk-based governmental internal audit is inserted in the context of the new paradigm of the role of central internal control organs and governmental internal audit that aim to add value to management. From the prism of the new institutionalism, it was possible to know and identify aspects related to the institutionalization stage of risk-based government internal audit in the organs studied, from the delineation of its organizational field, as an institutional sphere of disputed interests, as well as the interaction between the forces of the field, the pressures o f actors with power and the influence of internal and external institutional capital, as well as interpreting the similarity of the structures and competences (macrofunctions) performed by the organs, identifying phenomena such as isomorphism. The processes inherent to institutionalization described by Tolbert and Zucker (1999) indicate that two organizations surveyed are in the habitualization stage, while three others are in objectification and none in sedimentation of the risk-based governmental internal audit activity. The organizational field was identified as an institutional sphere of disputed interests that influences the process of institutionalization of governmental internal auditing based on risks through power dynamics, insofar as the internal control organs inserted in the organizational field receive influences from interests of the World Bank, Conaci and CGU, dominant actors that reinforce their positions through their ability to influence the rules by which the field is structured. It was also found that the institutionalization process of risk-based governmental internal audit in the public area stems from mechanisms of coercive isomorphism, notably by the pressures coming from actors with power, from mechanisms of mimetic isomorphism, since the central organs of Subnational internal control seeks to be inspired by the CGU model, as the most legitimate and successful organ, and by mechanisms of normative isomorphism, since internal auditors are inserted in a dynamic of interaction and professionalization in the field, through training and certifications. In addition, it was found that there is the adoption of some approaches or procedures related to risk-based government internal audit in a dynamic of “myth or ceremony”. The sedimentation of the risk-based governmental internal audit activity goes beyond the normatization the inserted in the organizational field. It depends both on good governance parameters, strategic resources, reviewing processes, adapting systems, conducting training, increasing transparency, among other measures, and overcoming resistance from various stakeholders. The study collaborates with the technical and purposeful discussion related to the theme. In academic terms, the originality of the research is revealed in the discussion of a not much pursued studied topic and in the use of relevant theoretical and methodological tools, reinforcing the insertion of institutional theory as a relevant approach to the study of Public Administration. In social terms, the implementation of risk-based governmental internal auditing as an instrument of internal auditing that seeks to add value and improve the operations of organizations to achieve their objectives, reinforces the urgency of disseminating mechanisms and instruments that aim to ensure and contribute the adequate provision of public services to citizens. It is suggested that further studies continue to analyze the institutionalization of risk-based government internal audit and risk management policies in the Brazilian public administration. It is suggested also research aimed at verifying the adequacy of the model for subnational entities, in view of the different realities found in the country.Item O controle interno sob a perspectiva da gestão de riscos: mito ou cerimônia institucional?(Fundação João Pinheiro, 2023-03-27) Machado, Thiago Alves; Carneiro, Ricardo; http://lattes.cnpq.br/6739881018308220; Carneiro, Ricardo; Nascimento, Luís Felipe Zilli do; Braga, Marcus Vinícius de AzevedoThe work discusses how internal control bodies in the public sector are dealing with the application of risk-based auditing (RBA). This type of audit is the order of the day for the control area's expressive bodies, such as the Federal Audit Court (TCU) and the Office of the Comptroller General (CGU), besides being an initiative encouraged by internationally recognized audit institutions. The objective of the analysis is to seek elements in order to verify whether the implementation of ABR has been done in a ceremonial way or not. To this end, the adoption of the instrument by the Office of the Comptroller General of the State of Minas Gerais (CGE/MG) is used as an analytical reference. The main theoretical lens of the study is sociological neo-institutionalism, especially the concepts of isomorphism, myth and ceremony. The research was based on bibliographic and documental surveys, in addition to the analysis of the institutional perception of ABR in the body through the formation of focus groups, consisting of technicians and managers who work in the audit area, and interviews with the head of the State Audit Department. As a result, it was observed that there is an institutionalized ABR methodology, with a set of rules, marked notably by internal influences from CGE/MG's top management and external factors such as international norms and from agencies such as CGU and TCU. However, ABR is not an activity actually performed at CGE/MG, since its institutionalization process is recent, structured as of 2018, and that the ABRs performed are still exceptions, with a low representativeness, since audits with a compliance characteristic predominate. Finally, the research demonstrated a difficulty of assimilation of ABR by audit operators from the point of view of understanding and knowledge of this type of audit, and also indicated, by the case study, that the public administration environment is not yet favorable for performing ABRs. Thus, it can be said that despite the finding, to some extent, an ABR can be institutionalized by legitimation elements with isomorphic characteristics, but in practice the ABR points to a ceremonial adoption of the instrument by the internal control system.Item Governança corporativa nas estatais: cerimônia ou algo mais?(Fundação João Pinheiro, 2023-03-28) Secco, Dany Andrey; Carneiro, Ricardo; http://lattes.cnpq.br/6739881018308220; Brasil, Flávia de Paula Duque; http://lattes.cnpq.br/4666930977365902; Brasil, Flávia de Paula Duque; Carneiro, Ricardo; Cruz, Marcus Vinícius Gonçalves da; Midlej , Suylan de Almeida e SilvaThis research addresses the internalization of corporate governance in four state owned companies and in two private companies, all members of the "Public Utility/Water and Sanitation" Sector of the Brazilian Stock Exchange (B3), from the perspectives of sociological new institutionalism and organizational anthropophagy. It was sought to evaluate how the structures and rules of corporate governance are reflected in the discourse contained in the minutes of the respective Boards of Directors, considering the period from 2015 to 2022. The methodology aimed, by counting the occurrences of themes that portrayed corporate governance, associated with the perspective of content analysis of Bardin (1977), to verify the ceremony that involved the adoption of the myth of corporate governance and whether there was a manifest presence of substantive needs for the adoption of the exogenous model in the discourse of the Boards of Directors. In general, Copasa, Sanepar and Casan demonstrated that there is a new behavior, a new agenda, another circulation of information within these state-owned companies, all this provoked by the adoption of corporate governance. In other words, the minutes show that a whole new ceremony was adopted for the communication of the Boards of Directors’ activities. On the other hand, Sabesp, Ambipar and Orizon were not concerned in communicating, ceremonially, the adoption of the myth, and limited themselves to comply, formally, with the rules to which they are submitted. In view of the results found, new studies are suggested to evaluate if there are different consequences of legitimacy gain between an organization that formally assumes a myth and one that ceremonially proclaims that it has adopted it.Item Organizações internacionais e a promoção da reforma do estado : uma análise do caso mineiro(Fundação João Pinheiro, 2010-01-01) Moretzsohn, Bernardo de Jesus; Carneiro, Ricardo; http://lattes.cnpq.br/6739881018308220; Carneiro, Ricardo; Guimarães, Alexandre Queiroz; Ckagnazaroff, Ivan BeckThe present study analyses the loans and financing provided by the World Bank and Inter-American Development Bank to the state of Minas Gerais after 2003, identifying its influence on process related to public sector reforms. It begins by presenting the functioning logic of international institutions and organizations. It discusses the phenomena of isomorphism and institutional homogenization, based on sociologic neo-institutionalism concepts. It reflects about the fundamentals of State Reform processes developed after the 1980s,, exposing specific characteristics related to the cases of the Federal Government (Brazil) and state government (Minas Gerais). Last, it presents evidence that demonstrates the participation of the aforementioned international organizations in the public sector reform conducted by Minas Gerais government.Item Competências digitais no âmbito do Programa Belo Horizonte - Cidade Inteligente: uma análise da percepção dos agentes públicos do Centro Integrado de Operações de Belo Horizonte(Fundação João Pinheiro, 2023-03-31) Baladon, Helena Braulia Falconi; Dufloth, Simone Cristina; http://lattes.cnpq.br/6166815079725368; Dufloth, Simone Cristina; Moraes, Leonardo Barbosa; Silva, Max Melquiades daThis research examines initiatives and perceptions regarding the relevance and development of digital competencies by public agents who work at the Integrated Operations Center of Belo Horizonte (COP-BH), based on the premises of the Belo Horizonte Smart City Program (BHCI). To do so, the digital competencies assigned to public agents who work at COP-BH were adapted based on the Digital Reference Dynamic Framework (QDRCD) in order to analyze their relevance to the work performance of these agents, as well as the development of these competencies, considering the context of the BHCI Program. The research methodology involved a qualitative-quantitative approach, with the use of bibliographic, documentary and field research. The field research was conducted at COP-BH and included the application of structured questionnaires to all public agents who work in the institution, as well as semi-structured interviews with managers. The questionnaires were applied to verify the relevance of the assigned digital competencies, and the interviews were conducted to investigate the managers' perceptions regarding the development of these competencies at the Integrated Center. The results of the research reveal that the digital competencies assigned to COP-BH are perceived as extremely relevant by public agents for the performance of their activities and are being addressed, albeit incipiently, in the development of public agents with the implementation of the BHCI Program. However, it was observed, from the perceptions of the managers, that initiatives for the development of digital competencies still lack systematized planning and evaluation tools in the general context of COP-BH.Item Atuação do Ministério Público frente a letalidade policial: uma análise das interpretações dos promotores de Minas Gerais ao investigarem os homicídios praticados pela polícia(Fundação João Pinheiro, 2021-03-25) Mourão, Nathalia Silva; Batitucci, Eduardo Cerqueira; Batitucci, Eduardo Cerqueira; Souza, Letícia Godinho de; Nascimento, Luís Felipe Zilli; Sinhoretto, JacquelineThis work aims to understand wich arguments the prosecutors based on to analyze and decide to denounce or request the filing in cases of police lethality, in addition to understanding how the actions of the Public Ministry unfold in regard of the death of a civilian by police. To this end, we opted for the use of qualitative methodology, since the information cannot be measured numerically and the focus is on understanding and explaining the dynamics of the relationships. The selected data refer to homicide cases, from the Belo Horizonte and Contagem district, in which a police officer appears as a defendant, and semi-structured interviews with prosecutors who act in the inspection and control of police activity and / or in the Jury Court. With the analysis of these data, it was possible to understand how the homicide cases in which the defendant is a military police officer are constructed, how investigations are carried out, what are the challenges and the prosecutors' performance within the process. Furthermore, it’s possible to understand the prosecutors' views and perceptions regarding concrete cases of this nature. Based on the results obtained, a dialogue was conducted with the reality of police lethality in Minas Gerais and the theoretical findings, mainly by Misse (2008; 2014); Sinhoretto (2014); Kant de Lima (2009) Sapori (1995) on the Brazilian Criminal Justice System. The work allows us to conclude that in the area of control and inspection of police activity, it is necessary for the Public Ministry to systematize and better regulate its performance in order to restrain abusive practices, for this the focus of action should be directed to investigations, especially in the first hours after the fact.