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Item Implantação de sistema integrado de gestão na administração pública estadual(Fundação João Pinheiro, 2019-11-29) Neves, Kelly Silveira Gomes; Cruz, Marcus Vinícius Gonçalves da; http://lattes.cnpq.br/3678172153181366; Cruz, Marcus Vinicius Gonçalves da; Câmara, Mauro Araújo; Laia, Marcone Martins de; Carvalho, Rodrigo Baroni deThis dissertation aims to investigate the implementation of the integrated management information system in the public administration of the state of Minas Gerais, called "GRP Minas". The theory of organizational change is used as an analytical perspective, in order to identify aspects related to the context, content and process of change due to the implementation of the system. The used methodology was qualitative and involved bibliographic research on organizational change, integrated information systems and New Public Management. Documentary research rel through direct observation and interviews with members of the project team. The results indicated that there was the influence of internal and external factors in the decision to implement t systems; (ii) the need for process modernization and system integration; (iii) compliance with legal requirements and; (iv) convergence with international public accounting standards. It has been found that the process still continues. The content of the change comprises the implementation of an integrated government system that will lead to technological, behavioral and structural changes in the functioning of state organizations. It is noteworthy that the implementation of GRP has proved to be a challenging and complex process, given the diversity of the nature of the processes supported, the large volume of human and financial resources required for the development of the system, which had intermittent flows and distinct support from top management (sometimes effective, sometimes formal), as well as the time of the project that has been lasting more than 11 years. Still regarding the research findings, there was no establishment of a urgency sense due to the time of introducing GRP Minas; the coalition formed to support did not have the strength to drive the change; although there was a strategic vision of the project, it was not communicated effectively, while the individuals involved faced several barriers in the implementing change process with no short-term achievements. It was not possible to verify in the research the consolidation of gains and production of new changes, nor the absorption by the organizational culture of the change processes. The dissertation contributes to indicate that the observance of the critical success factors for systems implantation and the steps for a successful change foreseen in the literature may mitigate the difficulties of this process and maximize the expected benefits of the GRP Minas implementation in Minas Gerais state. Further studies on the implementation of GRP in other Public Administration entities are suggested under the theoretical lens of organizational change to broaden academic and empirical knowledge on the subject.Item Combate à corrupção e integridade pública: estudo das IFES de Minas Gerais(Fundação João Pinheiro, 2020-12-17) Oliveira, Jamile Camargos de; Cruz, Marcus Vinicius Gonçalves da; http://lattes.cnpq.br/3678172153181366; Cruz, Marcus Vinicius Gonçalves da; Souza, Letícia Godinho de; Silva, Suylan de Almeida Midledj e; Couto, Felipe FroesCorruption in Public Administration has been highlighted in recent years in Brazil, acquiring greater centrality due to the successive scandals unveiled in the country. The Federal Public Institutions of Higher Education (IFES) did not pass unscathed in this context, calling special attention to the fact that they are organizations aimed at promoting intellectual and citizen education. This dissertation analyzed how the organizational environment is configured to fight corruption in IFES. Qualitative, descriptive and explanatory research was carried out through a case study in all 17 IFES in Minas Gerais. For that, the characteristics related to corruption were verified in 49 Administrative Disciplinary Processes (PADs) initiated between 2015 and 2019 and 11 civil servants who participated in the establishment and / or conduction of these processes were interviewed, to investigate the dynamics of control corruption in those IFES in the light of public integrity. The research findings indicated that the main factors of the organizational environment related to public integrity that contribute to the fight against corruption in the IFES correspond to the channels for expressing complaints, the external control mechanisms and internal control, the instruments for promoting ethics and rules conduct, expansion of transparency and access to information. It was found that the IFES corporatism and structural bottlenecks correspond to the main obstacles of the organizational environment in the fight against corruption. From a theoretical point of view, the study contributed to the discussion of a topic that has been little investigated in the context of the IFES. From a practical point of view, it demonstrated the difficulties encountered by IFES in facing corruption due to structural deficiencies and notably lack of servers, as well as a correction unit. In social terms, it contributed to the identification of mechanisms that can be used to curb and prevent a phenomenon that causes serious damage to education. We suggest the development of future research aimed at verifying the institutionalization of public integrity measures in the IFES as a strategy to combat corruption.Item Uma análise da usabilidade do portal do Tribunal de Contas do Estado de Minas Gerais(Fundação João Pinheiro, 2008-08-14) Rodrigues, Maria Isabel Araújo; Machado, Sulamita Crespo Carrilho; http://lattes.cnpq.br/4506058361178095It's remarkable the social control development at the Brazilian public management system, made possible through information about governamental acts by the government itself. With the evolution of infonnation technology and the creation of govern web portals, the control by the citizens becomes an easier task. Based in this context, this work proposes an analysis of the usability of the portal of the Court of Accounts of the State of Minas Gerais, with regard to the formal aspects of making the information available, with a view to providing ideas about the establishment of an effective channel of communication between the government and citizens for social control. The research showed evidence of actions geared to improve the usability of government portals and found that the Government has worked in the provision of information and services to society through the use of infonnation technology and communication. However, it appears that social control through the use ofthis technology still requires a joint effort of government and ofsociety itself, as well as a greater legal support to ensure the effective implementation of procedures and actions in this direction.Item Fiscalização de contrato: um olhar sob a atuação dos fiscais de contratos de duas universidades federais mineiras(Fundação João Pinheiro, 2020-03-19) Pires, Adriane Margareth de Oliveira Santana; Oliveira, Kamila Pagel de; Oliveira, Kamila Pagel; Cruz, Marcus Vinícius Gonçalves da; Dufloth, Simone Cristina; Pinheiro, Daniel CalbinoOutsourcing has been widely used in public organizations. For it to take effect, it is necessary to carry out the bidding process and, subsequently, sign the administrative contract. From then on, it is up to the institutions to designate the civil servants who will act as contract inspectors and monitor the contractual execution, valuing the fulfillment of the obligations and duties agreed in the contractual instruments. These civil servants must act efficiently and committed to guarantee the proper use of public resources. This research was planned considering the importance of inspecting outsourced contracts function with the main objective of understanding the dynamics of contract inspectors performance as well as the structure and the institutional support received to fulfill this function. A case study was carried out in two federal educational institutions, using documentary and field research, through the application of a questionnaire and interviews with contract inspectors. From data analysis the existing weaknesses of designation, training and qualification processes for contract inspectors were identified, also the most relevant demands to perform this function. It was possible to elucidate the greatest difficulties and challenges during the performance of the assignments. Additionally, the inspectors' perceptions of the organizational structure that accommodates the inspection became evident and the institutional support they receive during the contract monitoring. Therefore, it was evidenced the inspectors lack of continuous learning through training courses offering. It was also identified that some inspectors deal with difficulties due to task overload; lack of adequate time to exercise the function; constraints arising from the interaction with other sectors and no inspection support sector. The study reveals that institutions need to improve working conditions, offering inspectors better institutional support for conducting their activities. The contribution of this study to the two institutions surveyed was to highlight and equate similarities, difficulties, deficiencies and other issues mentioned by contract inspectors. A more specific and robust study was offered regarding the performance of these servers responsible for monitoring the execution of outsourced contracts. In addition, it can contribute as decision and administrative support for other public organizations, in light of the information collected. Regarding new studies, it is necessary to consider conducting research in other public organizations to verify whether the envisaged scenario regarding the performance of the inspectors of these two universities is recurrent.