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Item Eficiência administrativa nas contratações públicas: a experiência do Observatório da Despesa Pública da Controladoria-Geral da União(Fundação João Pinheiro, 2015-03-27) Amaral, Marcio Almeida do; Pinto, Luciana Moraes Raso Sardinha; http://lattes.cnpq.br/4519213255441318; Cruz, Marcus Vinicius Gonçalves da; http://lattes.cnpq.br/3678172153181366; Haikal, Daniela Mello Coelho; http://lattes.cnpq.br/0209141475152418The theme regarding administrative efficiency is relevant due the impact that public procurement has over the government spending vis-à-vis the limited amount of budget and the public needs as to maintain the government machine running, implement public policies and provide services to citizens. Achieve efficiency is simultaneously a duty and a challenge for the government, given the difficulties and constraints imposed by the external and internal environment. Considering this scenario, a qualitative research was carried out through a case study on the experience of the Public Spending Observatory of the Comptroller General of Brazil (CGU), in order to analyze its contribution to the efficiency in public procurement within the federal government. The theoretical framework included the theories of bureaucracy, due to the prevalence of the Weberian bureaucratic model in organizational structure and functioning of public administration, with its focus on procedural efficiency, and the ideas and proposals of managerial movements, in special the NPM, with its focus on results-based efficiency. In terms of methodology, in addition to literature review, the research involved the analysis of primary and secondary data, non-participant observation and semi-structured interviews with actors occupying strategic positions in the CGU. The final results of the research lead to the conclusion that the Public Spending Observatory can indeed contribute to the improvement of efficiency in public procurement, although it is done in a subsidiary basis. Besides that, the functioning of Public Spending Observatory is restricted by the external limits expressed by the political, regulatory and institutional constraints of environment in which it operates, and internal, arising from the apparent under-utilization of its potential due to the organizational context of the CGU. As a suggestion for future research, it would be important to conduct studies on the internal culture of the CGU and its effect on the functioning of the organization as a whole and find the impact of Public Spending Observatory on the federal agencies, trying to identify positive aspects, weaknesses and points for improvement.Item As estratégias de implantação de sistemas integrados na Administração Pública: estudo aplicado ao projeto MASP(Fundação João Pinheiro, 2018-03-27) Sousa, Evelyne Cirilo; Dufloth, Simone Cristina; http://lattes.cnpq.br/6166815079725368; Ziviani, Fabrício; Carneiro, Ricardo; Dufloth, Simone CristinaThe present study analyzes the implementation strategies of the Integrated System of Huma Resources Management - SIGRH, object of the Modernization Project in the Administration of Services and Personnel Systems - MASP Project. Specifically, the studies identify the main characteristics of the strategies and / or guidelines for the implementation of the Enterprise Resource Planning - ERP, investigate the main difficulties and facilitators of the SIGRH implementation and identify the critical factors of the SIGRH implementation. The methodology used involved bibliographic research on strategy, government planning, enterprise resource planning, as well as documental research related to the MASP Project and its guidelines. The field research comprised interviews with key personnel of the MASP Project team, identified by their positions or experience within the Project analyzed. From the analysis of the data it was possible to verify that the SIGRH implementation process presented changes of guidelines that had repercussions on scope changes, noncompliance with deadlines, and lack of alignment among those involved. The results of the research indicate that a possible lack of support from top management, as well as the successive changes in scope that have occurred and deficiencies in the team's technical knowledge may have contributed to the problems of the implementation project. In this sense, significant modifications of the intended strategy for the implementation of the integrated solution were verified, which configured the design of emerging strategies built in the process of reformulation of the guidelines and scope of the project. Such remodeling resulted in a strategy implemented that diverged considerably from the intended strategy, which may have impacted on the unsuccessful outcome of the MASP Project, with the suspension of the implementation agreement.