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Item Mudanças e culturas organizacionais diante de emergências em saúde : impactos e aprendizados da pandemia de covid-19 sob a percepção de profissionais da Atenção Primária à Saúde(Fundação João Pinheiro, 2024) Magalhães, Nadine Daniele; Batitucci, Eduardo Cerqueira; http://lattes.cnpq.br/9562452176702956; Batitucci, Eduardo CerqueiraThe covid-19 pandemic, which began in 2020, was the driver of countless social, economic, political and cultural changes in the daily lives of populations around the world. With millions of cases accumulated throughout the pandemic period, portraying one of the most challenging health emergencies of the 21st century, in Brazil, the health crisis required quick and efficient actions to avoid the collapse of the Unified Health System (SUS). Public health management, already complex, faced a sudden process of changing work protocols and strategic demands, exacerbating the pressure on health professionals and managers. In this context, the Primary Health Care (APS) network stood out as crucial for preventing injuries and reducing harm, being the main gateway to the health system in municipalities, coordinating comprehensive care and articulating with other levels of care to meet the population's health needs, in addition to helping to avoid unnecessary occupancy of hospital beds. Faced with this scenario of significant changes, the adaptation capacity of organizations is influenced by cultural assumptions shared by their members, determining situations of resistance or resilience to transformations. This panorama also highlights organizational learning processes by demonstrating the occurrence of cycles of reading and interpreting the environment, making decisions and evaluating mistakes and successes, until the incorporation of the latter into the organizational routine, relating to the change and construction of cultural aspects. Thus, the dissertation investigates the impacts of the covid-19 pandemic on public health management in Belo Horizonte, focusing on organizational transformations in the Primary Health Care network. The research focuses on the Belo Horizonte Municipal Health Secretariat (SMSA-BH), seeking to understand how the changes caused by the pandemic were assimilated and incorporated into organizational practices from the perspective of APS professionals, especially those who are part of groups of street-level bureaucrats and mid-level bureaucrats. The objectives of the study include identifying the effects of the pandemic on the routine of the organization's members, changes in organizational practices, the cultural elements that influenced these transformations and the learning consolidated and applied in a new health emergency in the municipality. It also sought to identify cultural similarities and differences between the two groups covered in the research, in order to analyze the possible subcultures present in the organization. The methodology adopted is based on a qualitative and exploratory case study, using data collected through literature review, documentary survey, questionnaires and semistructured interviews, using content analysis to interpret the perceptions of different groups within the institution. Reflections of changes were observed, especially in the level of overload and stress of professionals, in the informatization and management of work processes, in the dynamics of user care in Primary Care and in the forms of communication and integration between teams and levels of activity. Despite a collective cultural identity shared between the research groups focused on the organizational mission of saving lives, there was a distinction in perceptions and interpretations, influenced by cultural elements that relate to the particular characteristics of the levels of bureaucracy in which each group is found. It was also concluded that learning processes occurred in the organization during and after the pandemic, enhanced by greater dialogue, critical reflection and systemic thinking by professionals, resulting in the consolidation of practices that worked. It was possible to verify the application of learning from the pandemic due to the occurrence of a new health emergency during the research, this time concerning arboviruses, with the practices that proved to be efficient in the previous emergency being rescued. Among the limitations of the research, the lack of depth in the perceptions of street-level bureaucrats stands out due to the data collection instrument and the limited time for more detailed interviews. The time that has passed since the beginning and end of the pandemic and the coincidence with the arbovirus epidemic may also have influenced the professionals' perceptions. It is suggested that new studies explore the relationships between change, culture and organizational learning in other contexts, to verify the applicability of the results found and enable comparisons that enrich the understanding of these phenomena in different health organizations.Item Fórum de população de rua de Belo Horizonte : uma experiência de democracia deliberativa no campo das políticas públicas(Fundação João Pinheiro, 2013) Frota, Haydée da Cunha; Brasil, Flávia de Paula Duque; http://lattes.cnpq.br/4666930977365902; Brasil, Flávia de Paula Duque; Carneiro, Ricardo; Menicucci, Telma Maria GonçalvesThis thesis analyzes Fórum de População de Rua de Belo Horizonte (FPR - Belo Horizonte’s Homeless Forum), a participatory institution that brought together civil society and government actors, as well as the homeless population to debate and create alternative services for families, groups and individuals who live in the streets of Belo Horizonte. This analysis included the period from 1993 to 2012 and aimed to understand how the Forum influenced the decision-making process concerning the policies of the homeless population. For this, the thesis strives to reconstruct the path taken by the FPR (its origin, its actors and its operation dynamics) and then characterize its institutional design. The analytical argument that guided this first part of the work was that the convergence of two factors led to the creation of the FPR and even favored its permanence over the years - the presence in the city of a homeless movement supported by the Pastoral de Rua; and a government that was more open to popular initiatives. Regarding the institutional design, it is believed that the FPR showed some characteristics, such as uniting civil society and government, the sharing of knowledge and the seeking of consensus in the formulation and implementation of proposals, in such a way that its institutional design favored the participation of the institution in the decision-making process in question. The study was based on the field of deliberative democratic theory and more specifically on studies regarding institutional design and its different applicability in the field of public policies. Regarding the conclusions, it is argued that the Forum served the deliberative principles of inclusiveness and dialogue, which are based on reason and argumentation, so as to produce tangible effects for the policies of the homeless population.Item Avaliação especial de desempenho e a estabilidade: estudo de caso nas administrações dos municípios de Campo Belo e Belo Horizonte em Minas Gerais(Fundação João Pinheiro, 2023) Melo, Thiago Augusto Schmidt de; Cruz, Marcus Vinicius Gonçalves da; http://lattes.cnpq.br/3678172153181366; Oliveira, Kamila Pagel; http://lattes.cnpq.br/3216062751491834; Oliveira, Kamila Pagel; Cruz, Marcus Vinicius Gonçalves da; Carvalho, Flaviana Andrade de Pádua; Bergue, Sandro TrescastroThis research aims to analyze people management in the public sector, with a focus on the institute of stability and on the special evaluation of performance within the scope of two municipalities in Minas Gerais. The objective of the research is to analyze the process of special performance evaluation of public servants during the probationary period, from the perspective of giving them the stability provided by law. It begins by analyzing the stability and the challenge of evaluating public servants. Afterward, some considerations are made about the most recent political debates on the subject, bringing up general concepts, the historical origin of stability, and its provision in the Federal Constitution. Soon after, it enters into the legal instruments provided for in the Federal Constitution that allow and direct the evaluation of public servants, with a greater focus on the special performance evaluation. This is still worked on in the light of performance management in the public sphere, presenting some notes made by the literature on the act of evaluating the public servant. The methodology is based on a case study, giving a more empirical approach to the research, studying the special performance evaluation in two municipalities in Minas Gerais – Campo Belo and Belo Horizonte. The municipal norms of both, which regulate the evaluation during the probationary period, are analyzed, describing in a comparative way how the performance evaluation takes place in each city hall. Nine civil servants were interviewed in each location, highlighting the positive and negative points presented by the interviewees during the evaluation process. Some distinctions were found in the evaluation processes in each location, despite the similarities among the complaints and speeches of the interviewees, regarding their impressions of the special performance evaluation. It concludes by stating that the institute of stability, by itself, does not create obstacles to the proper functioning of the public service, but rather an absence or deficiency in people management, reified, in this work, by the lack of a more specific, concrete and reliable performance evaluation.Item Intersetorialidade e mudanças climáticas : desafios na política local de Belo Horizonte(Fundação João Pinheiro, 2025) Borges, Mariana Ramos; Costa, Bruno Lazzarotti Diniz; Costa, Bruno Lazzarotti Diniz; Brasil, Flávia de Paula Duque; Carneiro, Ricardo; Machado, José AngeloThis research is a case study of Belo Horizonte9s climate action policy, analyzed through the lens of cross-sector strategies. Coordinated by the Municipal Secretariat for the Environment with support from the Municipal Committee on Climate Change and Ecoefficiency (CMMCE), the policy aims to articulate agencies and entities in the formulation and implementation of measures. Climate change is a complex, multidimensional problem that requires collaboration of sectors that operate under their own internal logics and often seek to preserve decision-making autonomy and control over resources. The main objective of the research is to explore sectoral variation in its implications for cross-sector strategies, analyzing which sectors demonstrate a greater propensity for integration, which resist it, and the factors that explain these differences. To this end, an analytical model was developed, integrating five normative assumptions (or pillars) of cross-sector strategies with the specific dimensions and resources of the involved sectors. The model posits that sectoral specificities determine the decision to engage in cross-sector strategies. This study adopts a qualitative approach, combining document analysis, in-depth interviews and participant observation. Additionally, quantitative methods were used to explore asymmetries across the involved sectors. The empirical analysis is structured around the five pillars of cross-sector strategies. The findings indicate that the CMMCE functions more as a space for knowledge exchange and information dissemination than as an instance capable of ensuring cross-sector actions. Legal and financial parameters indicate the inclusion of the topic in municipal financing and the institutionalization of policy instruments, but without clear mechanisms to encourage or sanction integrated sectoral action. A detailed analysis of four policy sectors - Superintendence of Urban Cleaning (SLU), Urbel, Municipal Parks and Zoobotany Foundation (FPMZB), and Department of Urban Water Management (Dgau/Smobi) - concerning the remaining pillars revealed significant variations in adherence to the cross-sector strategy, whose explanatory factors align with the proposed model. It is concluded that cross-sector collaboration is not limited to the formal creation of institutional arenas or regulations; rather, it depends on the convergence among the specific dimensions and resources of the sectors involved and the intersectoral policy.Item Governança participativa em contexto de imperfeição comunitária : Orçamento Participativo 2011-2012 : Belo Horizonte : Regional Oeste(Fundação João Pinheiro, 2011-05-27) Souza Filho, Antônio Maria Claret de; Costa, Bruno Lazzarotti Diniz; http://lattes.cnpq.br/2084604177044476; Costa, Bruno Lazzarotti Diniz; Brasil, Flávia de Paula Duque; Cunha, Eleonora Schettini MartinsThis dissertation deepens the understanding of participation in the context of the Participative Budget of Belo Horizonte in order to understand if the institutional mechanisms that structure the policy contribute to the mitigation of the community imperfections intrinsic to the regions of the city. This research had tbcus on the West Region and the cycle 2011-2012 of the Participative Budget. Five main dimensions were analyzed: extreme poverty; donofs competition; urban violence; religion; development brokerage. The methodology evolved three axes: social configurations; popular participation and the institutional mechanisms of the Participative Budget. To gather data it was made: bibliographic research; deep interviews and meetings follow up (participant observation). The text is organized in three chapters. On the first it is made a historical monitoring since the bureaucratic model to the emergence of the contemporary participative governance. On the second the State of the art about the Participative Budget is shown as well as the theoretical framework of Community Imperfections. The last chapter aims to analyze, through theory, the social configurations and the institutional mechanisms which works towards the mitigation of the community imperfections on the spaces of participation. The fmdings point to the existence of community imperfections that cause damage to the participation and highlight the importance of diagnosis and conlfontation of such issues.Item A investigação policial aplicada ao furto e roubo de veículos em Belo Horizonte : práticas investigativas conduzidas pela DEPIFRVA(Fundação João Pinheiro, 2024) Salles,Matheus Cobucci; Nascimento, Luís Felipe Zilli do; http://lattes.cnpq.br/5043394873182841; Nascimento, Luís Felipe Zilli do; Batitucci, Eduardo Cerqueira; Sapori, Luís FlávioThe scarce literature related to police investigation of auto theft and robbery is noteworthy, especially when examined from the perspective of a law enforcement agency. The phenomenon of vehicle theft and robbery presents a intricate nature, involving networks of illegal activities that blend into regular markets and simultaneously drive an increase in criminality, complicating police operations. The research focuses on the performance of the Civil Police and the policing practices that permeate the investigation carried out by the Specialized Division for Prevention and Investigation of Vehicle Theft and Robbery (DEPIFRVA) in Belo Horizonte. The study aims to analyze how DEPIFRVA deals with these crimes, what factors positively or negatively impact the unit's work and outcomes. In this context, the potential impacts on police work stemming from the Dismantling Law were also examined, considering it as a regulatory policy. The evaluation of real case studies revealed that each crime presents unique aspects and is treated independently by DEPIFRVA, despite the criminal phenomenon appearing to be the same. The results indicate the absence of a standardized investigative pattern, the adoption of practices that border between legal and illegal, and at times, a lack of coordination among institutions within the Criminal Justice System. Furthermore, the adoption of regulatory policies should be accompanied by instruments that enable integrated work among public agencies, at the risk of its effectiveness being limited.Item Novos desafios à gestão local : limites, avanços e perspectivas nos marcos das políticas habitacionais nos municípios da RMBH a partir do Estatuto da Cidade(Fundação João Pinheiro, 2013) Silva, Franklin Bruno da; Brasil, Flávia de Paula Duque; http://lattes.cnpq.br/4666930977365902; Brasil, Flávia de Paula Duque; Carneiro, Ricardo; Andrade, Luciana TeixeiraThe formation of the developmental state in Brazil channeled the efforts and resources of the government in favor of big business ventures and capital accumulation at the expense of social benefits and rights of a large part of the population. This action of the rulers on the one hand, capitalism and framed inaugurated the country among the industrialized nations, on the other, crystallized extreme imbalances in the social field, generating part of the portion of the Brazilian population structural conditions of misery, through insufficient supply and fragmented social policies. After years of Populist Republic and the military dictatorship, the Constitution of 1988 brought a new light on the social issues in Brazil. Three major changes contemplated in the Charter of 1988 generated profound impacts on public management and forms of provision of social services and benefits: democratization, decentralization and universal social rights. However, the urban question, largely due to the special interests involved in this area, got your major advances and changes after 2000. Approved the Statute Law City in 2001, determining the emergence of a new regulatory framework for urban and housing policies. The principal points democratization of the management of cities, the municipal role and social function of property. In 2003, the urban question enters final in the federal government's agenda with the creation of the Ministry of Cities and the Council of Cities. In 2005, another important legislation is approved, the National System for Social Housing, dedicated exclusively to solving the housing problems of the lower classes. Therefore, guidelines, principles and objectives, which generally are the beacons and vectors, which currently indicate and underpin the objectives and procedures adopted for the production of urban policies, in particular the social housing were created. It is, therefore, now that goes for the analyzes of more pragmatic issues, ie the systematic provision of urban policies, the complexity and difficulties become denser. The new regulatory frameworks pose as central agents of change municipalities. However, the assumption is to assume that autonomously provision and management of housing policies, it is necessary, among other variables , significant technical and institutional rigging of municipal governments to meet the demands for housing policies, in accordance with the new standards production and management of these stocks. Thus, with the field cut the municipalities of the Metropolitan Region of Belo Horizonte (BHMA), and, according to the perspective of the new historical institutionalism, this work investigates the possibilities and limits of the municipal building production systems and management housing policies in these municipalities. To this end, we investigated the inflections, the new environment and new regulatory frameworks, as well as political and institutional legacies of national developmental period, analyzing the possibilities and limitations created by these factors for the decentralization of housing policies in the BHMA. In parallel, study the presence of indicators for determining the success of decentralization in these localities. Specifically, technical and institutional factors, potentiating, or mitigate , the decentralization of housing policies .Item A adoção da Agenda 2030 e de seus Objetivos de Desenvolvimento Sustentável (ODS) no planejamento das políticas públicas em Belo Horizonte/MG(Fundação João Pinheiro, 2024) Andrade, Gustavo de; Brasil, Flávia de Paula Duque; http://lattes.cnpq.br/4666930977365902; Brasil, Flávia de Paula Duque; Carneiro, Ricardo; Andion, Maria Carolina MartinezThe theme of this paper is the adoption of the 2030 Agenda and its Sustainable Development Goals (SDGs) in municipal public policy planning. The literature review starts with the evolution of the concept of development over time, highlighting its initial association with economic growth and subsequent expansion to include environmental and social concerns, becoming associated with the idea of sustainability. Issues relating to the dilemmas of public planning and the experience of observatories, seen as a source of data and information, were also discussed. The research carried out was justified by the universal nature of the SDGs, since the 17 goals defined were the result of a wide-ranging discussion in a highly qualified arena, with several member states of the United Nations. In light of the recent topic and bearing in mind that the 2030 agenda is halfway through its implementation, there has been a lack of research and publications examining a concrete experience of using the SDGs aligned with a municipality's planning instruments. The work carried out aims to fill this gap, while at the same time providing a benchmark for other entities that may wish to use the SDGs as a guide for strategic programs and actions. The experience of Belo Horizonte City Hall in the field of planning, together with its history of monitoring through a local observatory, provided the data and information that made this work possible. The methodological procedure was qualitative research, using a selected case study. The techniques used were a document survey, direct observation and 8 semistructured interviews. A content analysis was carried out in order to structure the discussion around dimensions of analysis and categories. The main findings of the research reveal the existence of a unique, long-standing experience, recognized internally and externally, especially from the point of view of producing and making available data and information and establishing a collaborative network. From a formal commitment to UN-Habitat, it was possible to see that the SDG agenda was institutionalized in the municipality's planning, generating positive repercussions. The points to be improved in the experience lie in broadening social participation and more systematized appropriation of the information generated for the core of municipal public policies. It is recommended that studies be carried out on the effective measurement of the performance of one or more SDGs in a given entity, as a way of verifying progress, achievements and stagnation.Item Lei de Responsabilidade Fiscal : a evolução da transparência fiscal em Belo Horizonte após a Lei Complementar nº 131/2009(Fundação João Pinheiro, 2013) Freesz, Luiz Alberto Sanábio; Dufloth, Simone Cristina; http://lattes.cnpq.br/6166815079725368-